About Shiips
Shiips began with a simple idea: logistics should empower businesses rather than slow them down. Over years of working across carriers and trade lanes, our founders built processes and software that eliminate manual friction while keeping human expertise at the center. Today Shiips blends carrier-direct contracts, local partners in key markets, and a cloud-based platform so teams can manage bookings, track milestones, and resolve exceptions from a single place. Our approach aims for operational reliability and measurable efficiency gains for shippers of all sizes.
Our story
Shiips was founded by logistics operators and software engineers who saw repetitive friction in cross-border shipping processes. By digitizing documentation checks, connecting to carrier APIs, and creating behavioral workflows for exceptions, we removed common sources of delay. Over time we broadened our partner network to support last-mile and multi-modal legs while maintaining centralized visibility. The company prioritizes building resilient supply chains and supporting customers with clear operational SLAs. We continuously invest in compliance know-how and automation to reduce errors and make international trade more predictable and efficient.
Mission and sustainability
Shiips' mission is to create logistics that scale with customer growth while minimizing unnecessary environmental impact. We recognize shipping's role in global commerce and focus on route optimization, carrier consolidation, and modal choices that can reduce carbon intensity. Our platform provides emissions estimates and enables customers to choose lower-carbon options when feasible. We also collaborate with carriers and partners to adopt better fuel practices and efficiency measures. Sustainability is integrated into procurement and operations decisions so that cost savings and environmental outcomes align whenever possible.
Values
-
Transparency
Clear pricing and accurate tracking so customers know exactly where shipments stand.
-
Reliability
Standardized operating procedures and experienced on-the-ground partners to minimize disruptions.
-
Continuous improvement
Data-driven optimizations and customer feedback loops to improve delivery performance over time.
Operations & team
Shiips' operations combine centralized coordination with strong local partners in major markets. Each account is supported by an onboarding specialist who verifies documents and a dedicated operations manager who monitors critical milestones. Our tech team builds integrations and dashboards that reduce manual steps, while the customer success group focuses on long-term logistics improvements. Safety, compliance, and continuity planning are embedded in our workflows; we regularly run tabletop exercises and maintain escalation matrices so that disruptions are handled rapidly and transparently. Our team reflects a blend of carrier experience, customs expertise, and software development skills, enabling both hands-on execution and continuous platform innovation.
Operations
Expert teams coordinate multimodal movements and carrier handoffs around the clock.
Engineering
APIs, integrations, and dashboards built to reduce manual work for shippers and partners.
Customer Success
Proactive reviews, quarterly planning, and continuous performance improvements with customers.